Terms and Conditions

This World Wide Web Site ("Site") is operated by Pennon Group Plc ("Pennon"), a company registered under the Companies Acts in England (No. 2366640) and having its registered office at Peninsula House, Rydon Lane, Exeter EX2 7HR.

Intellectual Property: All materials within this Site are the intellectual property of Pennon. Such materials may not be copied save to the extent necessary to view them on-line. However, you may print complete pages of the site as hard copies for your own personal use.

Accuracy of Information: Whilst Pennon use reasonable endeavours to ensure that the contents of this Site are accurate and up to date it does not accept any liability for any information which may not be accurate. Pennon is reliant upon third parties for much of the information provided (see below) and reserves the right to change data, references and product specifications at any time.

The contents of this Site are for general information and public relations purposes only and do not purport to provide advice, make any offer or otherwise create or lead to the creation of any legally enforceable relationship between Pennon and you. No reliance should be placed on any statements made on this Site, whether for investment purposes or otherwise. Pennon excludes to the fullest extent permitted by law all liability resulting from your access to this Site including (without limitation) any loss, (financial or otherwise) or damage resulting directly or indirectly from any such reliance.

Pennon accepts no liability or responsibility whatsoever for any other web sites which may be accessed through this Site.

Pennon’s Social Media House Rules

We encourage you to comment and engage and we respect everyone’s right to express their thoughts and opinions here.

However to help ensure our media platforms are enjoyed by all, we have some simple house rules to remember when visiting:

Be courteous – We want everyone to feel welcome so please think before you post.

Keep it clean – Nobody should feel offended by comments when they visit our social media platforms, so we ask that you don’t swear or use language which could upset others.

Show respect – Not everyone has the same views, so please accept other people’s comments.

We reserve the right to remove any posts which are deemed unsuitable by the Pennon social media team. This includes, but is not limited to:

  • Abusive, threatening, offensive or violent language
  • Discriminatory comments regarding race, religion, gender, disability, sexual orientation, ethnicity or political beliefs.
  • Posts which contain sexually explicit content
  • Anything in violation of copyright or intellectual property rights
  • Spam or links containing viruses
  • Unrelated or irrelevant posts.

We want you to feel like you can approach us on all our social media platforms and we are always happy to help if you reach out to us with an enquiry or complaint. However, if you choose to violate our House Rules in favour of spamming our platforms with inappropriate messages, access to our platforms may be withdrawn.

Who to Contact

If you have submitted personal data through this Site and would like that information deleted from our records, please contact us at our e-mail address: [email protected]

Information Administration

Pennon Group Plc
Peninsula House
Rydon Lane
Exeter
Devon, EX2 7HR
Tel: +44 (01392) 443020